Technical Support

1) Uploading files

2) How to prepare a good PDF file for printing (online)

3) How to prepare a good PDF file for printing
    (Illustrated Guide, PDF, 748 kb)

4) Alternate & FREE tools to create PDF files without purchasing the expensive Adobe Acrobat Suites:

PrimoPDF: allows you to create PDF files from any printable document (.doc, images, text, web pages etc.). It installs as a virtual printer and is accessible from any program that offers a Print option. In addition to the standard features, it also offers the ability to optimize PDF output for printing to standard laser printers or for onscreen viewing. No watermark is added to the document, no limitations.

PDF995: After installing the free software, all you have to do is print to "PDF995" & it will make a PDF from any software in your PC (MAC version is not available yet).

5) RIP - it’s not the end

6) Document Preparation Tips
    (PDF, 2.4 MB) from Xerox, which cover many topics such as:

• Color Management
• Color Definition & Optimization
• Image Optimization
• And many other practical tips & illustrations to help designing a good document for printing
  
  Although the tips are for users who prepare documents for the DocuColor 2045/2060 printer, the concepts can also be applied anywhere else.

7) "Preparing MAC Files" lists tips & advices to avoid many issues with Macintosh files.

8) "What is a 'bleed' ?" (PDF, 62kb) explains in full details about "bleed" & what it means when printing a document. A good reference for those who are new to the concept.

9) "Preparing a printable document" - from concept to design, and no surprise(s) !

(future supported topics ...)
10) WYSIWYG - What You See Is (not) What You Get
11) Web vs Printing - Differences in Discipline
12) Offset vs Digital Printing problems with Microsoft Products