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Terms and Conditions

Office hours

We are open between 08:30 am to 5:00 pm ET Mon-Fri and we will be closed on Saturdays & Sundays and on all national holidays.

Payment terms

All prices shown on the site are in CDN funds. All online orders are prepaid. accepts all major credit cards.

For online orders, we do not offer a COD payment or check payment option. Payment terms may be available depending on the type of purchase, amount, and verification of credit.

Quotation & Estimates

A quote is based on the information you make available to us and is never finalize.  All estimates are valid within 30 business days of the date you received it. reserves the right to change the prices without notice.

Over & under run quantity

One of the hardest concepts for a new business owner to understand is why we ship 10% over or under the asked for quantity. A business owner that is unfamiliar with our processes will rationalize that they could never get by with shipping an imprecise number to their customer.

However, due to the nature of complex manufacturing in combo printing business, reserves the right to supply clients 10% over or under the quantity of the actual order.

In case of significant under run, we will refund the amount paid and charge only for the amount delivered.

Turnaround period

We know how critical it is to receive your printing services and materials on time. We are the only printing company that offers guaranteed turnaround on all of our standard products and services we offer. We also offer a 5-Day Turnaround Guarantee on larger quantities and jobs that require rigorous finishing jobs.

These guaranteed FAST turnaround times are included as part of our standard pricing – WITH NO HIDDEN UP CHARGES! This is part of our commitment to you so that you can honor commitments to your customers.

Turnaround time commences upon the receiving of payments. All content must cleared ad approved for further processing by our customer service specialists.


We are not to be held responsible if you did not receive our notification emails for an order or service. You may contact our technical representatives at for any questions or comments and to obtain up-to-date information regarding the status of an order.

Disclaimer regarding orders

You must check your files thoroughly before submitting them to our online ordering system. shall not be held liable for any damages resulting from unsuspecting violation of copyright laws or illegal use of trade names and logos.

Client guarantees the legal title of all files and artworks submitted to our website.

Change orders

If you decide to make any changes to your order, you need to notify our representatives via email and call us immediately.

Please note that changes to your order are only possible if your order is pending review and is not fully updated.


Limited liability and its employees, or agents are not responsible for any particular incidents, act of God, any delays, or consequential losses resulting from loss of data or profit to client whether was notified of these losses in advance or not.

Governing laws

We are located in the city of Toronto, ON.

Therefore, the laws of Ontario shall govern any differences in opinion regarding any transactions with

Technical related issues

We will gladly re-print your order, if there is a defect in the process and is approved by our client care team.

You need to contact us within 3 business days after receiving the order and notify our CSR regarding the issue.


We are proud to provide an unparalleled service and combine that with craftsmanship and leading edge technology and software. We care about doing your job right. Each and every one of us takes our commitment to quality and customer satisfaction seriously. We go the extra mile and take extreme precautions to ensure that each order is precise and has consistent results.

Feel free to contact us, get a quote or call us now at


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